Maintenance
Monitoring, incident resolution and adjustments to running systems.
Your AI department, for a monthly fee
We work with you on an ongoing basis, for a monthly fee based on the time you need and with the priorities you set.
Book a meetingWhy a monthly fee and not a fixed quote
A fixed quote requires defining all the work in advance. An AI department doesn’t work that way: new needs arise, priorities change and running systems require maintenance.
With a monthly fee you don’t pay for estimates: you have a team that knows your company and focuses on what adds the most value at each moment.
How we start
-
Initial meeting
We review with you the processes that take up the most time and where AI can add the most value. No commitment.
-
Implementation
In the first weeks we learn your operations, prioritise the first process and get it running.
-
Continuous improvement
Every month we work on the priorities you set, monitor the systems in place and report on the results.
Commitment tailored to you
The fee depends on the time we dedicate to your company. We define it in the first meeting.
One day a week
Maintenance and continuous improvement of your processes.
Two days a week
For companies moving forward in several areas at once.
Full-time
A dedicated team, without the cost or management of a hire.
Everything your AI department includes.
How each month’s work is decided
- We share a priority list where you record everything you want to improve.
- We estimate the effort of each proposal so you can prioritise with confidence.
- You decide the order; whatever doesn’t fit this month moves to the next.
- Every month you receive a report with work completed, work in progress and next steps.
Included services
- Continuous monitoring. We monitor every system and detect any incident before it affects your team.
- Incident resolution. If something fails, we fix it at no extra cost.
- Operational adjustments. We adapt business rules, workflows and agent behaviour as your operations evolve.
- Continuous improvement. Every month we move forward on the priorities your company sets.
- Updates. We adapt your systems to every change in AI tools.
- Direct support. A direct line to the technical team that knows your systems.
- Monthly report. Work completed, results and next steps.
- Security and backups. Access control, backups and monitored servers.
Terms
- Initial three-month commitment; monthly after that.
- Cancellation with 30 days’ notice.
- Invoiced at the start of each month.
- Whenever possible, AI accounts are in your company’s name: you control both spending and data.
Contact
Let’s talk about how AI can help your company.
Book a meeting or leave your number and we’ll call you. In the first conversation we’ll identify which processes you can automate.