Every tender meant analysing extensive documents, filling in forms by hand and requesting quotes from several suppliers per order.
Solution
A tailored platform that analyses tender documents, prepares the paperwork, recommends suppliers based on their history and manages communication with them.
Outcome
The team uses it daily and it is gradually replacing their old intranet. We act as their tech team on an ongoing basis.
Mortgage brokerage
AI-powered service, acquisition and documentation
Starting point
New leads arrived at any time and needed an immediate answer, registration and an extensive document request.
Solution
An AI agent that handles new leads and books the meeting, a document portal with daily AI review and full integration with their sales platform.
Outcome
The team steps in only when personal attention is needed. We maintain and improve the system every month.
Holiday accommodation
Guest assistant
Starting point
Guests repeatedly asked the same questions: access, wifi, parking or check-out time.
Solution
An AI agent, on the website and messaging, with each property’s information, that hands over to the team any question needing personal attention.
Outcome
Guests get answers at any time and the team focuses on the questions that need them.
Training
A training centre with over a thousand students
Starting point
It needed to migrate and secure the servers of its two training platforms and answer students’ questions outside class hours.
Solution
Server migration and security, plus AI built into the courses, answering from recorded classes and each subject’s materials.
Outcome
We continue to manage their systems and add improvements on an ongoing basis.
Roadside and home assistance
Ongoing evolution of their platform
Starting point
A large platform with many users and systems that needed to evolve without the necessary in-house capacity.
Solution
Platform upgrade and new features: service planning, customer tracking, reporting and an AI assistant.
Outcome
We work with them every month with a fixed time commitment.
Healthcare
Phone surveys with an AI voice
Starting point
Patient feedback on their hospital experience had to be collected, which was not feasible manually by phone.
Solution
Automated calls with a voice agent that runs the survey and turns the answers into structured reviews.
Outcome
Developed together with a consultancy we partner with.
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